Frequently Asked Questions
Everything you need to know about our products and services.
Are the samples really free?
Yes! All products in our 'Free' category are 100% free of charge. You only need to cover the standard shipping and handling fees to have them delivered to your door.
How long does shipping take?
Due to high demand for our promotional items, please allow 7-14 business days for domestic shipping. International orders may take up to 21 business days depending on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I return a sample if I don't like it?
Since our samples are provided at no cost, we do not accept returns or exchanges. However, if your item arrives damaged, please contact our support team within 48 hours for a replacement.
Is there a limit on how many samples I can order?
To ensure everyone gets a chance to try our products, we typically limit customers to one of each unique sample per household, per promotional period.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.